Privacy Policy

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(Translated from its original content in Spanish)

Every customer must read our privacy policy before using any of the services offered at Tucango.



This Privacy Policy establishes the terms in which Tucango SpA uses and protects the information provided by its users when using its website. This company is committed to the security of its users’ data. When we ask you to fill in the fields of personal information by which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continuously review this page to ensure that you agree with such changes.

Information that is collected

Our website may collect personal information such as name, contact information such as your email address, and demographic information. Similarly, when specific information is required to process an order or make a delivery or billing, it may be requested.

Use of collected information

Our website uses the information to provide the best possible service, particularly to keep a record of users, orders, if applicable, and to improve our products and services. Periodic emails may be sent through our site with special offers, new products, and other advertising information that we consider relevant to you or that may provide some benefit to you. These emails will be sent to the address you provide and can be canceled at any time.

Tucango SpA is highly committed to fulfilling the commitment to keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.


A cookie refers to a file that is sent in order to request permission to be stored on your computer, by accepting such a file, it is created, and the cookie serves then to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its website.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used solely for statistical analysis, and then the information is permanently removed. You can delete cookies at any time from your computer. However, cookies help to provide a better service for websites. They do not give access to information on your computer or you unless you want to provide it directly, visits to a website. You can accept or decline the use of cookies, however, most browsers automatically accept cookies as it serves to have a better web service. You can also change the settings on your computer to decline cookies. If they are declined, it is possible that you may not be able to use some of our services.

Third-party links

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore are not responsible for the terms or privacy nor the protection of your data on those other third-party sites. Such sites are subject to their own privacy policies, so it is advisable to check them to confirm that you agree with them.

Third-Party Services

We use third-party services such as Google Tag Manager, Google Fonts, and Font Awesome on our website. These services may collect certain information about you, such as your IP address, browser type, device type, and operating system. This information may be used for analytics purposes and to improve our website and services.

Please note that these third-party services have their own privacy policies and terms of service, which are not governed by our policy. We encourage you to review their policies and terms of service to understand how they collect, use, and disclose your information.

Control of your personal information

At any time, you can restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill out a form, you will agree to receive information by email. If you change your mind, you can cancel it at any time.

This company will not sell, assign, or distribute personal information that is collected without your consent unless required by a judge with a court order.

Tucango SpA reserves the right to change the terms of this Privacy Policy at any time.

This website is protected by Google reCAPTCHA, so its own privacy policy and terms of service apply.